refund and returns

Returns

Our policy last 15 days to inform us of the return and then 15 days maximum until we receive your return, which offers a generous but maximum period of 30 days for any return.. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Please send your purchase back to us at the following address:

Switzerland:
Breath of Fire Eco & Yoga Fashion
Place du Tunnel 8

1005 Lausanne

European customer? Please refer to this link: https://breath-of-fire.de/refund-policy/

Additional non-returnable items:
Gift cards

Refunds (if applicable)

Once your return is received and inspected, If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, please contact us at [email protected] and check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges 

 

If you would like to change your clothes for an other size, color or design, the shipping coast from your home to us will be at your charge, but we will assume the new shipping costs from us to you.

If you wish to return your item against a refund, please note that as the original shipping service has been provided, these costs will not be refunded. If you have any doubt about a model, a size, we welcome you with great palisir directly to our Store “La boutique du Yoga” in Lausanne to answer the best to your request. We are also available by email and telephone to answer you at best. Moreover we have several physical Boutique’s that we resell our brand and will also also advise you.

We replace at our costs items if they are defective, damaged or if an error from our side has been made.